Payment Policy

Accepted Payment Methods

At Vilanesse, we strive to provide our customers with convenient and secure payment options. We currently accept PayPal and Venmo for all online transactions. These trusted platforms ensure a smooth and reliable checkout experience for every purchase.

Currency for Transactions

All transactions made on our website are processed in USD. If your bank or payment provider operates in a different currency, additional fees or conversion rates may apply, which are beyond our control.

Secure Payment

Your security is our priority. All transactions processed through our website are protected by SSL encryption technology, ensuring that your payment details remain safe and confidential at all times.

Shipping Policy Overview

Orders placed through our store are processed and shipped in accordance with our Shipping Policy. Customers can expect reliable delivery within the stated timeframes. For full details regarding handling times, shipping methods, and estimated delivery, please refer to our complete Shipping Policy

Return & Refund Policy Overview

We are committed to ensuring customer satisfaction and accept returns and refunds under the conditions outlined in our Return & Refund Policy. Customers are eligible for returns and refunds within the stated return window, provided the products meet the required conditions. For complete details, please review our full Return & Refund Policy

Privacy Policy Overview

Protecting your personal information is of utmost importance to us. Our Privacy Policy explains how we collect, use, and safeguard customer data while ensuring transparency and compliance with applicable laws. To learn more, please visit our full Privacy Policy

Google Merchant Center Compliance

Vilanesse adheres strictly to Google Merchant Center policies. We ensure that all billing, payment, and checkout information is transparent, accurate, and fully compliant. Our commitment to compliance guarantees a trustworthy and customer-focused shopping experience.

Need Help?

If you have any questions regarding these Billing Terms and Conditions, our dedicated customer service team is here to assist you.

Store Name: Vilanesse

Email: info@vilanesse.com

Address: 1468 West 9th Street #100, Cleveland, OH 44113, United States

Operating Hours: Monday – Friday, 09:00 AM – 05:30 PM (GMT-5)

We aim to respond to all inquiries within 48 business hours, and we are always ready to support you with your billing or order-related concerns.